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bugzilla deployment, checksetup.pl

hi,

i'm trying to deploy bugzilla-3.0.4 on my new hosting service at hostingrails.

i've uploaded all the files in tarball into a directory named bugzilla(I also created a subdomain for it) and created a new mysql database and updated the Localconfig.pm file inside Bugzilla/Install folder.

install guide says,

"Run ./checksetup.pl, look for unsolved requirements, and install them."

so i connected to my hosting server with putty and tried to run it but server said

"-jailshell: ./checksetup.pl: Permission denied"

I'm also getting "500 Internal Server Error" when i enter the application url into my browser.

what should i do?

thanks.

2008-08-04 05:01 AM

Hi Koray,

I have now given proper execute permission of 755 to your file checksetup.pl. Please give a try now and let us know if you are still facing any issues while executing the file checksetup.pl. Also make sure that you have given proper file permission of 755 to all the executable cgi files.

2008-08-04 05:50 AM

Hi again,

thanks for your reply.

Now i can execute checksetup.pl

Also, for giving proper permission to all files,
i run "chmod 755 ~/public_html/bugzilla -R"

When i execute checksetup.pl; script says i've some missing components,

COMMANDS TO INSTALL:

Email-Reply: /usr/bin/perl -MCPAN -e 'install "Email::Reply"'

Email-MIME-Attachment-Stripper: /usr/bin/perl -MCPAN -e 'install "Email::MIME::Attachment::Stripper"'

     SOAP-Lite: /usr/bin/perl -MCPAN -e 'install "SOAP::Lite"'

      mod_perl: /usr/bin/perl -MCPAN -e 'install "mod_perl2"'

and these can be done in root mode ofcourse :/

2008-08-04 07:18 AM

Hi Koray,

I have installed the perl modules now. You can install perl modules using cPanel --> Perl modules --> Install a Perl Module

2008-08-04 09:41 AM

Thanks.

I ran checksetup.pl again and installed the modules but checksetup.pl still says not found for email::reply, email::send. Also i'm getting error messages trying to install mod_perl2

2008-08-04 10:10 AM

Hi Koray,

We have now installed mod_perl and other required   perl modules. Please verify it from your end.

2008-08-04 01:09 PM

Thanks. Now, all required modules are set up.

In bugzilla deployment tutorial of hostingrails, it says; it is important to set 'webservergroup' which i don't have any idea what it is...

2008-08-05 02:18 AM

webservergroup should be set to "nobody" (so apache, which runs as the user by that name, can access the app).

2008-08-05 11:20 AM


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