HostingRails.com

Hi Milmarn,

Looking into Apache logs would make you wiser. You can view up to the last 300 error log Apache error log entries for your site in the "Error Log" section of your cPanel control panel. If that didn't make more sense, please contact support with the URL where you see this error when accessing.

That log doesn't contain any useful information.  All it contains is stuff like

[03/Oct/2007:23:50:22 :: 8204] starting
[03/Oct/2007:23:55:59 :: 8178] asked to terminate immediately
[03/Oct/2007:23:55:59 :: 8178] terminated by explicit exit
[04/Oct/2007:00:03:38 :: 29777] asked to terminate immediately

And is exactly the same as the afore mentioned fastcgi.crash.log

Hello,

Can you check it out now. Also can you confirm us the URL that you are testing to check and confirm the issue from our end.

Still not very useful.  I have deployed the code that breaks my app.  The problem is exception notifier.  Adding this line to production.rb causes the app not to start

ExceptionNotifier.exception_recipients = %w(myemail@somehwere.com)


[Mon Oct 15 21:08:13 2007] [notice] mod_fcgid: process /home/***/public_html/dispatch.fcgi(2091) exit(communication error), terminated by calling exit(), return code: 1
[Mon Oct 15 21:08:07 2007] [info] mod_fcgid: server /home/***/public_html/dispatch.fcgi(2091) started
[Mon Oct 15 20:22:05 2007] [info] mod_fcgid: server /home/***/public_html/dispatch.fcgi(27260) started
[Mon Oct 15 19:27:58 2007] [notice] mod_fcgid: process /home/***/public_html/dispatch.fcgi(1848) exit(shutting down), get stop signal 9

Milmarn -

Could you try adding the lines below to your environment.rb instead of the setting in production.rb

========
ExceptionNotifier.exception_recipients = %w(your@emailaddress.com)
=======
You need to pkill your dispatch.fcgi process after making changes in your environment.rb and production.rb

You may also take a look at the link below for more information regarding this.


http://soakedandsoaped.com/articles/read/exception-notifier-ruby-on-rails-plugin

forgive me, I'm not too savvy.  Where does this line go: before, in, or after the Rails::Initializer.run block?  The server will only start if it goes after the block, but it doesn't seem to be working

forgive me again, its working. consider the issue closed

I'm having the same problem as above - I get an application error when I have the line

========
ExceptionNotifier.exception_recipients = %w(your@emailaddress.com)
=======

in my environment.rb file, but not when it isn't there.  However, I don't get the emails that I need without that line in the file.

Have you tried the turn round which is mentioned above? If the problem still persists, please contact the support team with the required details. So that we can look into it.