HostingRails.com

Hello,

Are you facing the issue on sending mail via a rails application or sending via web-mail..?

Can you please post a ticket with the exact steps to recreate the issue.. (I.E)

1]with sample e-mail Id and log-ins (if any)
2]Also do paste the bounce back messages incase you got any while sending mails..

yes - sending email via Mac mail using rails set up

ERROR - This message could not be delivered and will remain in your Outbox until it can be delivered.

The connection to the server "mail.bocue.com" on port 25 timed out.

hope that helps?

Nope that doesnt help.

To whom did you send the e-mail..? from which e-mail ID..? I need some data to recreate the issue. Also did you check if there is any blockage to port 25 at your local end..? Run the command < telnet domain.com 25 > in your command line and check the status..

This is the first ERROR message I get -- (I usually can bypass this and my mail will download to Mac Mail)

Mail was unable to verify the identity of this server, which has a certificate issued to "tyndale.hostingrails.com". The error was:

An SSL error occurred while trying to read data from the server "mail.bocue.com". Verify that this server supports SSL and that your account settings are correct.

You might be connecting to a computer that is pretending to be "mail.bocue.com", and putting your confidential information at risk. Would you like to continue anyway?

Cuero - It seems you're connecting to the server with SSL option enabled whilst SSL certificate installed on our mail server is for hostname of the server. You can accept the certificate permanently and safely get past the error.   Also when connecting securely, the ports should be as below.

SMTP (outgoing email) over SSL: Use port 465
SMTP (outgoing email) over TLS: Use port 25 or 26 (as per normal SMTP)

thank you ! seems to be working now