Welcome Guest | Login

Email trouble

I am receiving messages that some of the email addresses I set up on our account are reaching their quota, so I went into the webmail interface and deleted everything in the inbox, sent and trash folders.  But it still shows our email accounts as almost full.  Any idea why?

Similarly, I have all of our addresses set to deliver to a gmail account in an effort to avoid having all the mail sit in our server account.  Apparently I did something wrong there...?

2007-03-02 05:29 AM

Hi Ryan,

Well I reckon you are forwarding all mails to your gmail account. But if there exists an account for which forwarding is being done then a copy will be sent to both the existing account and the gmail account.

As for the email quota issue could you just open a ticket regarding this so I can get inside the server and figure it out for you.

2007-03-03 03:29 AM

Hi Rahjaz - where do I go to open a support ticket?

2007-03-07 12:36 AM

All you need to do is email support or send a message through the contact page and it opens a support ticket.  

2007-03-07 01:30 AM


Hello Guest! In order to post you must be an active client with us, please log in or sign up today!