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How to restore Control Panel backup from another host?

I am hoping to move here from another host. I've got my Control Panel backup files from there, but when I try using the Control Panel "restore" here, nothing happens. When I select the restore home directory backup option, find my file and click on upload, nothing happens, I just get a blank browser window.

Any ideas would be most welcome. The file I have is a .tar.gz file, is that the problem? Is the Control Panel here expecting .zip? If so, and I need to upload and unpack the file manually, any advice on the specific untar command would be really helpful. Every time I untar a file manually, the unpacked files seem to end up in a different directory than the one I want. Thank you.

2007-09-15 03:00 PM

Borntorun,

Just upload the backup to your home directory and post a ticket to support team so that they can help you out with restore.

2007-09-15 03:10 PM

Btw, welcome to forums :)

2007-09-15 03:10 PM

Thanks - for the information and the welcome! I'll do that now.

2007-09-15 03:26 PM


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